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Here you can find alot of quetion about brava products:DUETO DM-970i

What is the default password for Brava Dueto DM-970i?

How to modify password in Brava Dueto DM-970i?

The WAP is not working with the GSM SIM card.

The WAP is not working with the CDMA UIM card

How to connect my PC to Internet through the Brava Dueto DM-970i?

How to restore factory defaults for my Brava Dueto DM-970i

I cannot access my external memory card?

How to format the external memory card using the Brava Dueto DM-970i?

What is the maximum capacity of external memory card that Brava Dueto DM-970i can support?

What is Firewall in Brava Dueto DM-970i? and how to use it?

How to backup contacts to the external memory?

How to avoid contacts duplication when restoring contact from the external memory?

How to restore contacts from the external memory card in Brava Dueto DM-970i?

How to avoid contacts duplication when restoring contact from the external memory?

How to use the quick search for contacts (Arabic or English contacts)?

How to set a group ringtone in phone book?

I cannot read the Arabic ebooks.

what is the maximum duration of video recording?

What is the default password for Brava Dueto DM-970i?


The default password in Brava Dueto Dm-970i is "0000"

How to modify password in Brava Dueto DM-970i?


You can modify your password by doing the following:
Main menu > Settings > Cotrol panel > Security

The WAP is not working with the GSM SIM card.


Make sure the Data service is enabled from the service provider.
Make sure your account is not disabled and enable to make calls.
Make sure you are typing the website address correctly.
Make sure the WAP connection settings are correct. You can contact your service provider to give you the right settings.

The WAP is not working with the CDMA UIM card

Make sure the Data service is enabled from the service provider.
Make sure your account is not disabled and enable to make calls.
Make sure you are typing the website address correctly.
Make sure the WAP connection settings are correct. You can contact your service provider to give you the right settings.

How to connect my PC to Internet through the Brava Dueto DM-970i?

Before you connect to computer, make sure from the following:
1- The Service is enabled in your UIM/SIM card from the service provider (the card that will be used for the connection).
2- Your account is not empty (you can make calls).
Then, please do the following points:
1- Before connecting to your computer, make sure your Brava Dueto DM-970i is on and not connected to the computer the Storage mode (U-Disk Mode).
2- Make sure the CDMA/GSM Driver is installed in your PC, so you will find the device in Device Manager. If no, to install it from the included CD with your mobile phone or download it here
3- If using GSM SIM card, please run the GPRS wizard (Main menu> Connections > GPRS wizard) then choose if USB connection or Bluetooth connection to your computer.
4- If using CDMA UIM card for the connection, please run the CDMA wizard (Main menu> Connections > CDMA wizard).
5- Now, to connect the mobile phone to your PC, then make sure the the dial up connection that you created is using the mobile modem (in case other modems are available in you PC).

How to restore factory defaults for my Brava Dueto DM-970i

You can restore factory defaults by doing the following:
Main menu> Settings> Control panel> Reset, then you have two options:
a. Reset settings: will reset all settings of your mobile to the default settings and will not delete your data vb. Reset all: this will reset your mobile to factory defaults with deleting all data.

I cannot access my external memory card?


1- Make sure the memory card is installed well, working well and not corrupted.
2- Make sure the memory card is formatted FAT system."

How to format the external memory card using the Brava Dueto DM-970i?

You can format your external memory card by doing the following:
Main menu > File manager > Memory card > Format.
Note: this operation will delete all contents of your memory card.

What is the maximum capacity of external memory card that Brava Dueto DM-970i can support?

Maximum capacity of the external memory card in Brava Dueto DM-970i is 1 GB.

What is Firewall in Brava Dueto DM-970i? and how to use it?

Firewall is a feature by which you can allow your mobile phone receive calls from specific numbers only or reject calls from specific numbers only.
1- White List: white list contains the numbers that you want your mobile phone to receive calls from those numbers only.
2- Black list: black list contains the numbers that you want your mobile phone not to receive calls from."

How to backup contacts to the external memory?

This feature is useful for keeping your contacts from losing in case if anything wrong happened to your mobile phone and you want to update its software or to move your contacts to another mobile phone.
You can backup contacts by doing the following:
Main menu> Settings > Expandability> T-backup> Export all, All contacts will be copied to the memory card.

How to avoid contacts duplication when restoring contact from the external memory?

If your memory card contains the same contacts in the contacts list, then you will duplicate them by restoring from memory card (no overweriting). So, if you don't want to duplicate the contacts, you should first delete contacts from your phone contacts list before restoring from memory card.

How to restore contacts from the external memory card in Brava Dueto DM-970i?

You can restore your contacts from external memory cards by doing the following:
Main menu> Settings > Expandability> T-backup> Import all, All contacts will be copied from memory card to your contacts list.

How to avoid contacts duplication when restoring contact from the external memory?

If your memory card contains the same contacts in the contacts list, then you will duplicate them by restoring from memory card (no overweriting).
So, if you don't want to duplicate the contacts, you should first delete contacts from your phone contacts list before restoring from memory card.

How to use the quick search for contacts (Arabic or English contacts)?

Quick search in Brava Dueto DM-970i is in a hidden way. You can press the desired letter and it will jump to the contacts that start with this letter. You can switch between Arabic and English by using the "#" key.

How to set a group ringtone in phone book?

You can assign a group ringtone by doing the following:
Main menu> Phone book> Groups , then select the desired group and from "Options" to edit the group and to assign your desired ringtone for this group.

I cannot read the Arabic ebooks.

Your mobile Brava Dueto DM-970i can open the text files that are transferred from the computer to the mobile using the PC Tools. For the Arabic ebooks, please make sure that the text file was save in the computer with Encoding "Unicode".

what is the maximum duration of video recording?

Video recording duration is unlimited by phone (according to your external memory card size).

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